Being an academic coach is meaningful work and you deserve to get credit for your volunteer service! Below we’ve provided the information you need to get your hours verified.
1. Add us to your volunteer tracking platform
If you just need a supervisor’s info to log your hours, use:
Email: support@upchieve.org
Supervisor Name: Nataly Miranda
Supervisor Title: Program Manager
Phone: (732) 440-9269
Address: 150 Court St, Floor 2, Brooklyn, NY 11201
📢 If you're submitting hours to a site, email support@upchieve.org with a screenshot of your weekly hour summary (every Monday) or your Impact Summary for verification.
2. We can sign YOUR FORM
Submit a signature request by completing the form below. Please fill out all fields except the signature, name, and date signed. Our supervisor supports thousands of volunteers and cannot complete blank forms, so requests missing a name or number of hours won’t be signed. Requests are processed within 8 business days.
3. We can provide a signed letter
Fill out the form below to request a letter on UPchieve letterhead verifying your volunteer hours. Requests are processed within 8 business days.
As of March 4, 2026, a screenshot of your weekly hour summary email or impact summary is NOT needed to verify volunteer hours.
Missing something from your letter? Email us at support@upchieve.org—we’re happy to help!
🎉 NEW: Did you know you can earn volunteer hours by referring new coaches? 🎉
Plus you’ll earn an UPchieve Ambassador title—great for college apps and resumes!
Commonly Asked Questions
Do I need to ask and get permission to get my hours signed off on at UPchieve? +
- No! You do not need to email us asking if you can get your hours signed. The answer is always yes. Whenever you do need your hours, simply complete any of the above steps.
How do I calculate how many hours I've completed? +
- You can find your hours on your dashboard when you sign in to your account or from the weekly hour summary emails you receive every Monday. We also encourage coaches to track their own hours. For more guidance, please review this article.
Does UPchieve offer Service Awards? +
- Yes, UPchieve offers Bronze, Silver, and Gold Service Awards, designed to recognize and celebrate the dedication of our amazing coaches! For more information, please review this article.
Can I request a letter for hours I plan to volunteer? +
- No. We can only verify volunteer hours that you have completed.
Do you provide letters of recommendation or serve as a refrence for a job? +
- No. We don't provide letters of recommendation or serve as a reference for a job.