Being an academic coach is meaningful work and you deserve to get credit for your volunteer service! Below we’ve provided the information you need to get your hours verified.

Please allow us 8 business days to process your request.

For PVSA hour verification, please go to this page. Note: we cannot provide a specific assessment or evaluation of your performance.

UPchieve can verify volunteer hours in 3 ways:

1. Add us to your volunteer tracking platform

If you use a site that logs your volunteer hours and you only need a supervisor's contact information, you can use the following information.

  • Supervisor Name: Nataly Miranda

  • Supervisor Title: Program Manager

  • Phone: (732) 440-9269

  • Address: 150 Court St, Floor 2, Brooklyn, NY 11201

📢 Please note, if submitting your hours to a site, you must send a separate email to support@upchieve.org with a screenshot of your weekly hour summary (email every Monday), Impact Summary (on your dashboard), or a breakdown of how you calculated your hours for verification.

If there is any additional information you need, please email us at support@upchieve.org.

2. We can sign the form your org or school requires

If you have a form that needs a supervisor's signature, email the form to support@upchieve.org with the total number of hours you want verified. Please upload a screenshot of your weekly hour summary (email every Monday), Impact Summary (on your dashboard), or a breakdown of how you calculated your hours for verification.

3. We can provide a signed letter

We can send you a letter on UPchieve letterhead that verifies how many hours you've volunteered with us. Please fill out the form below and we will process your request within 8 business days.


Is your verification letter missing something? Please email us at support@upchieve.org and we can help.

And that’s it! Not yet a volunteer with UPchieve? Sign up to start helping students succeed today!

Commonly Asked Questions

Do I need to ask and get permission to get my hours signed off on at UPchieve? +

  • No! You do not need to email us asking if you can get your hours signed. The answer is always yes. Whenever you do need your hours, simply complete any of the above steps.

How do I calculate how many hours I've completed? +

  • You can find your hours on your dashboard when you sign in to your account or from the weekly hour summary emails you receive every Monday. We also encourage coaches to track their own hours. For more guidance, please review this article.

Can I request a letter for hours I plan to volunteer? +

  • No. We can only verify volunteer hours that you have completed.